Tacx neo 2 won’t pair with zwift and powermeter bike

Bugs and Support
1

I have a Giant propel advanced pro 1 with power meter and Zwift does not find the neo 2 only my Giant powermeter. With android phone it found nothing, with IPad only the powermeter. Does anyone how I can pair with Zwift?

2

HI

  1. ensure all the apps up to date
    2 . ensure you are not using the TACX app at same time as zwift
    3 . make sure you are only using bluetooth on zwift and not for other devices to prevent drop out

should work

3

Everything is updated. My phone finds the neo 2 via normal Bluetooth but Zwift does not. Whatever I trie, I doesn’t find anything.

4

After trying a lof of times, it worked with the IPad but android phone did not.
Anyway it seems te work now. It is alway the same, plug and pray.

5

If it’s connected with phone directly, it won’t connect with Zwift - BLE is one connection only!

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