Tacx genius smart not controllable


(Cedric Herreman) #1

Hi,

I have Zwift installed on an iPad and have a Tacx genius smart trainer. When I start Zwift the trainer is shown but is not controllable. I tried turning on/off Bluetooth and power down/up again but it does not help.

Any ideas ?


(Vincent W.) #2

Hey Cedric! When you tap on Controllable does your TacX not show as listed?


(Cedric Herreman) #3

No, it says ‘searching’ but does not find the device.


(Vincent W.) #4

Can you try completely closing the Zwift app then relaunch it?


(Cedric Herreman) #5

Updating the firmware with Tacx utility app has solved the problem.


(Vincent W.) #6

Awesome Cedric! Glad it worked out for you. Let us know if you have any other questions.