Tech Support!! Help needed:
I just ‘upgraded’ from the Saris 2 Wheel On Smart Trainer to a direct drive Tacx Flux 2 trainer and I’ve been having issues.
I am not feeling much resistance change in the 0-5% range. It feels the same while pedaling but my speed will drop significantly when the grade increases. This is on a regular ride, not a workout, so I do not believe I am in ERG mode.
I did the Jungle Circuit the other day and going up the rope bridge on the 8% grade, the resistance kicked in like 10 seconds once I’d gone over the bridge so it was severely delayed but it did have resistance that I could really feel.
Couple of things…
a. My FTP on the wheel on was 254 and I could cruise around a flat route at 2.8-3.4 w/kg pretty easily.
b. with the Tacx I’m barely doing 2.0 w/kg and can’t get it to go much higher unless I’m sprinting pretty hard.
c. I have calibrated the trainer using the Tacx Utility App but I tried to calibrate using the Zwift App Wrench button but it just keeps saying Device Timed Out and won’t calibrate with that.
d. I have tried adjusting the Trainer Difficulty up and down from the 50%-100% and it feels the same no matter what I do.
SO… My big question is; Is this normal when going from a wheel on to a Direct Drive or am I doing something wrong? Are there settings I’m not seeing/thinking about?
I’ve seen some other posts about it being a hardware issue so I’m also going to call Garmin, but figured I’d start and see if there were any software issues folks might know about that could help.
Running Zwift on an Apple Macbook Pro Early 2015 with Catalina OS. Same computer I used with the Wheel On Saris M2 and never had an issues.