Swift Running Pod

I purchased this pod less than a month ago. Everytime I try to sync at the start of a workout the app doesn’t recognize it. I must unscrew the back and remove the battery which is guess resets the pod before it is recognized. Anyone else experience this? Do I need a replacement pod?

Hi @Joel_Jacobs welcome to Zwift forums.

Couple things you might try:

  1. Reset the Run Pod by flipping the battery over, and insert that way for 10 seconds.
  2. Try a fresh battery? This solves a lot of issues.

You may also want to read through the Zwift Run Pod FAQ for other suggestions.