Hi, I’ve been using my Direto Elite for circa 4 years on zwift with no issues. In the last week the gradient is not matching the resistance in free ride mode (e.g -6% gradient and huge resistance). I have recalibrated my trainer a few times and contacted Direto support.
However, it almost feels like I am stuck in ERG mode and zwift is trying to keep me at my FTP, anyone had this issue?
As an aside I don’t have the ERG button on the app or companion app.
Thanks
Welcome to the forum.
We will need to have more information on the system you use how you pair the trainer.
Hi, Thanks for the response. so I use an iPad and connect to my trainer through Bluetooth.
Do pair the trainer as power and controllable?
And just to add. I deleted the app, reinstalled etc. I also downloaded onto my phone to try on there and same issue
Yes both
Try riding in the Elite My-eTraining app instead of in Zwift, as a test. You can manually alter the resistance in there - does that feel like it works properly?
Have you visited the Elite Direto users FB page? Might be worth checking for similar experiences.
I assume you use your trainer’s power meter for Zwift vs a separate one?
Hey @Jim_Lafferty_ZHR_D! Another thing to check is your trainer difficulty. Has that increased from your normal setting?
Hi, yeah I had the elite app open and the resistance goes up and down as requested. Elite support have been good so far and I also sent them a video of a “noise” i noticed when I turn the trainer on
Hi, yes always on highest setting. I realised something wasn’t right when I was going down a steep hill on zwift (-6 or 7%) and I could hardly turn the pedals without standing up. It’s almost like it wants me to stay at FTP
Hi, yes will check this out, thanks. And yes I use the trainer as power meter. I’ve had the same setup for circa 4yrs so was hoping it’s a simple software issue. But now thinking it could be a trainer issue