Strava Upload Error - Missing most of ride


(Craig Hoskin) #1

Just stopped and uploaded a ride (actioned via the Android App) and the stats on Strava are a portion pf that showing in the Zwift Dashboard.

 

 

and

 


(Eric C. (Zwift HQ)) #2

Hi Craig,

Sorry to hear you’re having some trouble with missing data! Could you open up a support ticket and include the log.txt file from that ride (in Documents > Zwift > Logs), as well as the fit file from the Activities folder *and* the fit file as downloaded from your dashboard so we can compare?

Thanks!


(Craig Hoskin) #3

Having no luck with the logging of rides now :frowning:

No download link on the ride, 0 byte FIT file on the computer.