Missing ride

I completed a ride today that has not appeared anywhere on Zwift, Strava or Training peaks. It was the second ride in three simultaneous rides and was a tour de zwift event in Innesbrock.
The ride before I joined the event has shown correctly. The ride after the event has shown correctly but everything at the even is missing.
I don’t really care about the Tour de Zwift stage credit as I wont get them all done anyway. But the actual cycling I do need as it is a large part of my days training, so its not just a case of ride it again… That does not achieve anything for me.
Any idea how to recover the missing ride please?

This link will help you to find your .fit file and upload it to strava.