Strava sync issues

[David_Kendall1 (David)]

Loved my first ride, activated my strava account before ride but it hasn’t synced, any suggestions ?

[Gerrie_Delport_ODZ (Gerrie)]

Hi @David_Kendall1

Zwift only load riders longer than 2km .

[David_Kendall1 (David)]

Thanks - got a quick 20 miles in but still hasn’t flowed through. I’ve managed to manually upload the fit file but want to make sure it’s sorted moving forward.

Thanks

[D_Watson (D)]

Have you tried disconnecting the link and then setting it up again?

From the companion App navigate to Settings → Connections then click on Strava to disable it. Close the companion app, reopen and go back to establish the connection again.