Sterzo Smart Almost never connects the first time

I have a Sterzo Smart and connect to it using a Windows 10 PC and Bluetooth. When I load Zwift, I turn the handlebar to wake up the Sterzo and get the alternating blue and green flashing lights indicating that it’s waiting to be paired. On the pairing screen I see the Steering icon and it’s “blue”, but rather than the Activated and the current orientation of the Sterzo, it will often say “No Signal.” I have to click on the steering icon, usually multiple times and hit “okay” to have it retry pairing before it gets activated correctly. Anyone else experience this and have a solution. I have a buddy locally who gets the same thing so I’m surprised there is not more news about this issue.

Hi

My Sterzo is pretty good at paring, but I’ve noticed that if I move the handlebar from side to side after clicking OK at the pairing screen it goes to “activated” quite faster…
It might be worth giving a try.

BooX

There’s a whole forum on the subject of Steering. I don’t generally check it, but it’s probably worth a look there too.

https://forums.zwift.com/c/futureworks/mtb-steering/

Thanks, I checked. Nothing there that I could see about the issue.

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Could it not be connected with this?

https://forums.zwift.com/t/spotty-sterzo-bluetooth-connection/

No, for one, that post was a Mac user, not windows and his issue is that it never connects because he doesn’t have BLE on his Mac. I can connect using BLE on my PC, but it’s just inconsistent.

The original post, yes. Did you read through the thread though? Lots of Windows users too with problems, and have a look at the reply from Zwift’s Shooj at Spotty Sterzo Bluetooth connection

Hi Steve, I missed the post from Zwift saying they are working on the pairing issues. That may include what I am experiencing.