Had used Zwift quite a bit a few years ago, and with the COVID-19 lockdown in UK back in march I upgraded to a Tacx Neo 2T, and went through the process of trying all of the various training platforms. Trainer and HRM sensor were stable on them all, but I really liked Zwift for the workouts/races/ and the social group rides.
However, around the time of the Tour for All rides I started to get intermittent drop-out of all sensor values mid events, despite it being fine in the warm-up before hand. It always seemed to happen in the larger group-rides with more than 200 riders or those with pro’s where there could be thousands.
When you’re doing a group ride, or race, it’s highly frustrating when this happens as you get launched out of the back of the group with no way to recover - meaning the session is wasted, especially if it’s a race.
Take tonight as an example, 11th June. I joined the ride with Sir Bradley Wiggins, joined in plenty of time and the connection was rock solid for the 20 or so minutes of my warm up. But about 30 seconds after the ride started all sensors dropped out on both PC and companion app, and wouldn’t recover until I unpaired and repaired them and relaunched the companion app. Seemed like Bradley Wiggins may have had the same issue!!? As he wasn’t able to join the event.
Further into the ride, the bluetooth signals got screwed up again, this time freezing on a certain wattage (305w in this case) but the cadence still seemed to be correct - and even stopping pedalling, repairng, relaunching companion app wouldn’t resolve it. Had to repair with the trainer using an Ant+ dongle that I then also had drop-outs with almost immediately.
What I can’t understand is why these issues keep happening with Zwift, and I have never once had such an issue with Tacx Training, BKool, RGT etc.
Cant imagine it’s a PC performance issue, as it’s an Intel i7, with dedicated Nvidia Geforce graphics card and is capable of running Grand Theft Auto V on high/very-high settings. Also have 43MBit fibre broadband, that is still connected fine in other apps when drop-outs happen.
Any ideas would be welcome, as I’m seriously close to ditching Zwift for good as can’t keep having training messed up like this.
I have the log file, how do I attach?