I’m posting on behalf of my FIL, who just got a Kickr Snap for Christmas, and is going to try Zwift on his iPhone (at least to start).
He’s been able to connect the Kickr to the Wahoo app.
He’s been able to connect the Kickr to the Zwift app. When he logs in, he can see that it’s connected as both a power meter and a controllable device. He then gets the Let’s Go button. But when he presses that, it just goes to Searching … and never advances.
I though it could be their wIfi, since that can be spotty at times. But he’s had no issues with iFit on his rowing machine, which is in the same room. He was also able to Watch Only just fine, before he got the Kickr to connect. So I’m not sure that’s it. He’s pretty tech savvy, so I don’t immediately go to User Error. And based on what he’s telling me he’s seeing, it sounds like he got it all connected correctly. But it’s still just Searching …
Any thoughts on what I can suggest he look at next?
EDIT - He then selected the wrench to calibrate, and once he did that, seems to be all set. He’s moving through Ocean Blvd as I type.