Saris H3 + NYC = Dropouts/"Stuck" Watts

Since purchasing a Saris H3, I’ve had three rides in NYC (over a period of a month) that have suffered from dropouts, then the watts getting stuck at an arbitrary number. It has happened on every ride I’ve done in NYC since I’ve owned the new trainer, and no other map (I ride roughly 8-12h/week). Any thoughts? Why NYC only? Deleted and re-installed the game after the second time it happened, but did not resolve the issue.

We need more details of your setup.

Hey Steve,

I’m on a new (2021) Saris H3 trainer, communicating via Bluetooth to a gaming PC. All firmware and Zwift updated. Room temparature is roughly 18°C and I’m a libra. :wink:



Sent on a relatively small, awkward device with relatively large, awkward hands. Apologies for any typos or errors.