Running on Sole F80

Hello,

I have a Sole F80 Treadmill and been trying to get it to work with zwift on a windows computer over Bluetooth.

Here is my software version details:

When I try to pair it up with zwift it looks like it should work:



Notice the speed is mising:
Screenshot 2021-01-05 093518

And in-game its a no go:

Even though the treadmill says it is connected over BLE (upper right corner)

The interesting part is if I use my phone Bluetooth it works fine with the Zwift Companion app.

Notice the speed is present when using the companion app.

I have tried 3 different Bluetooth dongles and none seem to make a difference.

I am seeing this in the log, not sure it related


[9:32:55] Starting BLE search over Zwift Companion

[9:32:55] Unhandled characteristic F80 for "2AD5"

[9:32:55] Unhandled characteristic F80 for "2AD6"

[9:32:55] Unhandled characteristic F80 for "2AD8"

[9:32:55] Unhandled characteristic F80 for "2AD7"

[9:32:55] Unhandled characteristic F80 for "2A8A"

[9:32:55] Unhandled characteristic F80 for "2A9"

[9:32:56] Unhandled characteristic F80 for "2A87"

[9:32:56] Unhandled characteristic F80 for "2A8"

[9:32:56] Unhandled characteristic F80 for "2A85"

[9:32:56] Unhandled characteristic F80 for "2A8C"

[9:32:56] Unhandled characteristic F80 for "2A98"

[9:32:56] Unhandled characteristic F80 for "2A8E"

[9:32:56] Unhandled characteristic F80 for "2A96"

[9:32:56] Unhandled characteristic F80 for "2A8D"

[9:32:56] Unhandled characteristic F80 for "2A92"

[9:32:56] Unhandled characteristic F80 for "2A91"

[9:32:57] Unhandled characteristic F80 for "2A7F"

[9:32:57] Unhandled characteristic F80 for "2A83"

[9:32:57] Unhandled characteristic F80 for "2A93"

[9:32:57] Unhandled characteristic F80 for "2A86"

Any help would be greatly appricated.

Thank you

Assuming your laptop Bluetooth can do BLE, I would try updating the Bluetooth drivers on your PC.

If that doesn’t fix it, contact Zwift support:

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