Right controller will not connect to companion

Bugs and Support
1

When I suspended Zwift last spring, everything worked.

Now, Zwift play RIGHT controller will not connect to Companion on my iPhone 13 Pro Max (iOS 18.1) or iPad Pro (iPad OS 16.7.1)

LEFT controller connects instantly in Companion on both devices.

Both controllers connect to Zwift on iPhone and iPad

I’ve deleted and reinstalled apps. Supposedly reset both controllers, restarted all devices. Certain that only 1 app is open at a time.

Any other ideas? I’m supposed to update firmware but cannot unless I can get both connected to companion.

Thanks for any help

Rob

2

After struggling with this for 75 minutes, I posted my plea for help.

One minute later - doing everything I tried previously - everything is now connected.

No idea why it didn’t work. No idea why it works now.

I guess this forum is magical. :joy:

1 Like
3

I had a similar problem with the right controller. After troubleshooting for over an hour, I managed to get it working by linking the right and left controllers via the companion app. The right controller still doesn’t show in the game bluetooth. But they are both working now when I connect to the left controller.