Riding partners not showing on Strava

Bugs and Support
1

Hi,
When I do a Zwift meetup with friends, the ride posted to Strava never shows me as riding with them. Does anyone know why this is and how to fix it?

Thanks!

2

What do you mean by ‘never shows me riding with them’? Do you mean in whatever ‘photo’ gets uploaded to Strava? Or just in the ‘Rode With’ area of Strava? If the latter, are you sure your friends are on Strava?

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3

When you ride with others in Strava it says “…rode with xx,xx,xx” on the dashboard and then those who rode together are linked by a light gray line. My friends I rode with all appear like this together but my ride appears separate on the dashboard.

4

There’s a privacy setting in Strava that controls activity grouping and its default was changed to prevent grouping at some point earlier this(?) year so that everybody has to turn it back on again. I think it’s this one:
https://support.strava.com/hc/en-us/articles/115000165030-Group-Activities-Privacy-Controls

5

Thanks, it was set to followers. I’ll try setting it to everyone and see if that works. It’s interesting though because it only seems to be Zwift group activities that don’t show, outdoor group rides have always shown.

6

Hey @Laura_Kernan! Did you manage to resolve your issue?

Very recently (the last few weeks) Strava has started doing the same for me. I often do group rides and I used to be able to go into the “rode with xx others” area to see all the other riders. Now it never shows that I rode with anyone else on any group rides in Zwift :frowning:

It works fine for IRL rides even if I ride with people that are not strava friends, it still shows them. but nothing for Zwift. quite annoying.

Thanks!
Matt.

7

Hi Matt,
It had to do with the laptop I was running Zwift on. The time was off there, once I updated the computer, that solved the issue for me.

Hope this helps,
Laura

1 Like
8

Thank you Laura! I’ll check that on my PC now…

9

I think you might have nailed it @Laura_Kernan - my Zwift PC clock was running about 3 mins fast. Just disabled and re-enabled NTP (auto clock sync) to get it correct. Will know for sure after my next ride but I reckon that’s it.

Thank you so much!!!

10

You’re welcome. Hope it works out for you!