Riders Nearby Disappeared

Riders Nearby Disappeared

Other rider has become invisible from Riders Nearby.
Only myself displayed.

I create a new account for test. Riders Nearby appeared.
Because the other riders looked , network and software version is not a problem.
It is assumed that the my account has problem.

As a phenomenon in which the other relevant , does not display the information of watt in iPhone.

Please help me.

I experienced the same today, I was riding alone! I did see other riders comments on the screen and the screen on the right said +355 riders?

I get this all the time. According to Zwift via a support ticket it’s possibly related to your network connection, specifically latency between you and their US west coast servers.

In my case it had to do that my Mac did not update to the latest software version. After updating everything is working fine!


Thank you for reply. I updated to the latest software version.

There is not a problem with the account for the test(new create) , the other riders of the comments I think that there is no relationship for this problem.



Thank you for reply. But I think network traffic has no probrem.
Because Riders Nearby appeared with new created account for the test.

I will send support ticket.

Ride On!

any resolution on this matter?

I have the same issue after updating the software. Now on latest version on mac and no riders appearing, maybe 1 or 2 but not the rest.