First, I have to say that Zwift bug reporting is broken too. I tried and tried to report this bug, but this forum seems to be the only way to do it. The auto helper: Powered by Solvvy is broken!!! The bug report screen is blank. How can you improve your product if you can’t even take thoughtful feedback?
I hate not being credited for my sweat. Please fix these reporting problems.
Window 10 bluetooth and Companion App on Android Samsung S5. Wahoo Kicker controller and power, Wahoo Ticker, Wahoo Cadence.
Ride date 1/26/2020. Tour de Zwift Stage 4 Race did not upload results correctly.
Status of ride on Companion App is “Activity details could not be loaded.”
After riding up the 16% grade hill, turning around and going back through the finish gate, the first time, the companion app stopped and ask if I wanted to save. I said yes, not knowing what to do. I continued on to the second part (lap 2, but it’s not really a symmetric lap) of the ride, which was back down the hill to the bottom and then back up the 16% grade hill to the finish. At the finish everything looked okay, so I went to exit and save and did so. The screen stalled at exit/save, so I just left it alone to complete, It eventually exited WITHOUT me killing anything. Nonetheless, afterward it does not appear to have upload the final results. Furthermore, zwift does not show that I completed Tour de Zwift stage 4, even though zwift does show that I rode the course.
I’ve noticed another problem that continues to happen. In general, when in a race that has two laps, the Companion app finishes and exits from the race after the first lap.