Ride duration wrong in companion app, right in feed (and Strava)

Xavier_Neys_ICE_VTX · July 7, 2020, 11:08am

Activity in feed:

1 hour and 21 seconds is right as I left right at the end of the 60 minutes.
Upload to strava is right as well:
https://www.strava.com/activities/3723207006

ZC app reports 1:17:22 !!!

Any idea why?

Thanks

_Ellie · July 7, 2020, 11:45am

Did you get to the start pen for the Flanders Monday Blues Ride 17:22 before the event start to warm-up? Zwift counts that time, Strava only counts the moving time. I’d like to see the time of the event as well in Zwift and eliminate the warm-up time.

Xavier_Neys_ICE_VTX · July 11, 2020, 5:17pm

Hi,

Thanks for your reply. Can’t remember how long I waited before the start but Zwift does display the right time in the feed on zwift . com, see 1h and 21 seconds:

There is no reason for the companion app to show a different time.

Cheers,
Xavier

MRBaldi_T-ZHR · July 12, 2020, 10:08am

I spotted this recently as well but can confirm that the Companion App counts the time spent in the pen, as I joined the Etape 30mins early to get a spot near the front.

It never used to do this and it screws up the weekly/monthly time goals. Not the end of the world but it’s another of those annoying bugs that should be a quick fix.