Richmond route badges not credited

Bugs and Support
2

@Keith_Young
I’m looking at your session logs from 2/17. I see you rode 54km in Richmond, but I’m not seeing badge unlocks for any specific routes on this end either. Which three routes did you ride?

I see that you’re on the latest version of the game app for iOS: v1.0.45410, so I expect you should not see any latent issues from running the original Richmond map.

Would you describe what happened during this ride?

  1. Did you start by selecting a specific route? Do you remember which you chose first?
  2. Did you manually make any turns off the predetermined route?
  3. Once you completed the first course (by crossing under a finish arch), did you see a “route completed” banner across the bottom of the screen?
  4. Did you save and upload at that point, or did you continue on to routes 2 and 3?