Red screen

(ian carson) #1

After I reinstalled my app on Thursday evening I have a red filtered course? And ideas?

First use - Red Screen Huawei P Smart
First use - Red Screen Huawei P Smart
(D. Verheye) #2

same here samsung galaxy tab2

(Shlomi Y ) #3

same here Galaxy S7 first time that i install this

(David Horn STW) #4

Same here.

(Ross Barney) #5

Snap! Getting a red screen too when using my Samsung Galaxy tab2 but colours fine on my s7 phone…

(Karsten Raßmann) #6

Same here. I use Android 7 with Huawei T3 10. Any idea?

(Bjarke Rasmussen Race3R A) #7

Same here. Huawei Mate 20 Pro

(Jack Tan) #8

I have the same on a Xiaomi Mi Max 3. Right before the red screen, it was all black, can’t see the background, my avatar, but I can see the data on the left and right, plus the name balloons above the other riders. Can’t see the riders, but can see their name balloons. :smiley:

(Roche Kilian (Paracyclist)) #9

Same here. I use a Samsung A7 (2017) smartphone

(Sententsiya Sport) #10

My screen is also red, android 8.1 :frowning_face:

(Martyn Reidie) #11

It’s back to almost completely black again today

(Cubangeorge Zwifter) #12

I had that at first today and a black screen with no map view

(Cubangeorge Zwifter) #13

Dame he obtenido Samsung tab s2 with latest update .

(ian carson) #14

are zwift doing anything with this. i’ve raised tickets etc

(Bjarke Rasmussen Race3R A) #15

Not red anymore, but almost entirely black

(Ross Barney) #16

I just checked again and mine is now all black. I can’t see anything. Seems to be getting worse rather than better =(

(Vincent W.) #17

Hey all, looking into this!

Edit: Sorry for the delay guys, our Android team is investigating the sources of the issues.

(Henk de Beer) #18

Seems like it depends on the course, to some degree. On Watopia yesterday I got pitch black, today on New York the red. At least with the red you’re able to see what’s going on. I sent a log and screenshots yesterday, will send today’s results as well.

(Stephen Wood) #19

For me on Samsung Galaxy s8 it flicks between being red and then full colour for no reason. I thought it might be something to do with processor availability / available memory on my phone but it seems that its across the board on all android devices.

Would be great to have it fixed!!!

(Alex Callejo [Krt]) #20

Fresh install on Android 7.0 today and red screen most of the time. Only the world, not the ui. Sometimes it is correct for a couple seconds but back to red.