Problem with Zwift

does it just happen to me to have and encounter problems with the Zwift software? if I participate in an event, it disconnects me from the pc, and the ride goes away from Companion! while if you perform a personalized workout, I have no problem whatsoever

Hi @Francesco_Rinaldi_AV, run a log file through and let us know what the report says. Could be a graphics card issue or poor wifi signal?

I’m not really good with the pc, what is it about what you told me? thank you

Once you have located your log file go to and drag and drop it to analze the problem.

I am not capable of it

You may want to contact Zwift support then.

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Please refer to this thread: Guide to Getting Useful Support