Problem with Zwift

General Discussion
1

does it just happen to me to have and encounter problems with the Zwift software? if I participate in an event, it disconnects me from the pc, and the ride goes away from Companion! while if you perform a personalized workout, I have no problem whatsoever

2

Hi @Francesco_Rinaldi_AV, run a log file through zwiftalizer.com and let us know what the report says. Could be a graphics card issue or poor wifi signal?

3

I’m not really good with the pc, what is it about what you told me? thank you

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4

Once you have located your log file go to zwiftalizer.com and drag and drop it to analze the problem.

5

I am not capable of it

6

You may want to contact Zwift support then.

1 Like
7

Please refer to this thread: Guide to Getting Useful Support