Problem since updating to macOS Big Sur

@Justin_Knoetzke
Starting with OS Catalina, Apple tightened app permissions. Something that might also help your situation is to delete anything Zwift-related on your hard drive, and start a fresh install.

  1. Using Mac Finder, search for “Zwift.”
  2. Delete all the folders and files that came up in search. This step removes all the old stuff, and any potential conflicts that cause the game not to launch corectly.
  3. Download and install the latest Zwift game app from Download Zwift on iOS, MAC, PC, or Android Devices | Zwift
  4. VERY IMPORTANT: during installation, you’ll be prompted to allow Zwift access permissions. Should be for the Documents folder specifically, but if others come up, say yes. I’m on Windows personally, so I can’t say for sure what Big Sur asks for.

Would you try that and let us know if that solved your issue?