While the idea is brilliant and I have been enjoying Zwift a lot the implementation is far from perfect. If I have missed something, it just proves my point (that the user experience is poor) but some pointers/questions to consider:
why do I need to close Zwift after each ride?
why can’t I get to the challenge screen other than from the ride menu. I just want to log in and check my progress towards a challenge. I don’t want to start a new ride/workout.
why are there 2 windows - one when you first start Zwift, you then click on “Ride” and a second window opens.
The Menu Button should be accessible from the first screen (before I start a ride) so I can customise the rider, check the progress towards challenges, adjust game settings, etc.
The menu should also have all the functionality that all the keystrokes do. In any other software, there is a menu with particular functions and keyboard shortcuts. As the name suggests, they are shortcuts for people who just want to do something quickly, the menu should still have all the functionality that the shortcuts cover.
Why can’t I see my basic rides/stats on Zwift (why do I need to install Mobile Link)?
Again, I love Zwift, but the whole interface is very poorly planned/designed. A lot of functionality seems to be added as an afterthought.
From all the thousands of subscriptions that you’re getting, please hire a UX consultant who will clean it up and please redesign the whole thing. Don’t add new functionalities on top of poorly designed interface. The sooner you’ll redo it properly, the less work for the devs.
Please don’t get complacent just because you had a brilliant idea and no competition at the moment.