So I’ve been subscribing for 2 months now, after a trial early this year. Getting the hang of it, doing mostly TrainerRoad workouts while cruising in Zwift in passive mode (TR controls the trainer), and a weekly group ride I’m starting to really enjoy.
But the UI - whoever came up with this needs to use the product somehow…
You open the app, suffer through the 500 typos, misspells and bad translations in French, and land, after selecting the sensors, in “the screen” - the place from which you decide “what am I going to do”. Which world, which course, a workout or not, the works. Somehow, someone decided that at this stage, having access to “the Menu” - parameter setting, bike/avatar selection/customization, etc - was not needed. No sir. You have to decide what you want to do, and then you can set parameters etc. Everyone knows that parameters are only set once you are on the bike, but stopped.
Er - no. Not a good idea.
Then, you have registered for an event on the Companion App, you’re ready to go and excited, you see the event in question on the top right side - but you can’t select that, if you do it will actually drop you off the event. You can select another event instead - probably will pick the wrong category to ride in at the same time. If you do want to ride in the event you have registered for, you have to do the extremely logical thing: say “GO!” on riding somewhere unrelated to your event, and know that the app will load the wrong world, wake up, realize you’re in the wrong place, and then send you where you are supposed to go. I mean, why, on the page where you select what you want to do, would you be given the option of saying “i want to do what I registered for”? That would be way too logical.
Ok, rant over. I heard rumors of a UI refresh - don’t hesitate. Go ahead. Please. Once you have a prototype, take someone who has never used your product, and make that person test it. See if they can figure it out.
Spend a few hundred dollars on someone to review (redo) the French translation while you’re at it.