I am hoping someone from Zwift can weigh in on this topic. I am trying to understand the logic of the recovery rides - specific to how they are credited toward your progression in the academy. The literature around the academy specifically states
“You will need to complete at least two recovery rides in order to graduate from Zwift Academy. These rides will be available exclusively in the event calendar so make sure you plan accordingly for these events. Recovery Rides must be done with the group, and cannot be completed alone.”
There is no indication that these rides are limited to certain weeks during the campaign. In fact, the only way you can find out that you cannot do the second recovery ride until over a month into the program, is by going to the Academy website and doing an even search, to find that the first available recovery ride for block 2 is on October 3rd. There isn’t even a note within the event details for the recovery rides currently on the schedule to indicate that those ones are for block one ONLY. Heck, call it Recovery ride #1 - that would solve the problem!
I’ve been on the platform for 6 years and I far from expect perfection, but why does it take an experienced user completing 3 events - only getting credit for one - and trying to open a service ticket to find out accidentally that recovery rides are not universal? I don’t even understand gatekeeping the second ride until October 3rd, when I can sign up for a Finish Line ride on September 27th? Effectively, the only thing that keeps me from graduating from the Academy on Monday is a recovery ride? And I have to wait a week to do it? Seems a little backwards to me.
Given the response to feedback on the Baseline ride execution, I figured I would try my hand at raising this issue.