I just got a JetBlack Victory trainer for christmas and it came with zwift cog and click. My issue is that when i use it im pedaling super hard yet im barely moving in the game. Not sure if its a bluetooth or wifi connection issue or if i set up something wrong but if anyone can help me itd be greatly appretiated. If anyones an expert and wants to hop in a discord call to help me please let me know.
Not sure what other details i can leave besides i have it in my room and zwift is downloaded onto my pc. But yea, im pedaling and going nowhere in game.
Hi. I posted a similar post yesterday evening as I had exactly the same issue as you….
but on my Wattbike Atom. I’m reassured in some ways that you had a similar problem as this seems to indicate a more general problem with Zwift rather than our trainers- hopefully! See my post for a full description. I’ll take a look later and see if resolved and report back. Fingers crossed!
Any chance there’s an extra digit in your weight? What do your power numbers look like when this happens?
Hi Anna, That’s a great shout re the weight. Just checked mine and all showing as it usually is e.g. 82kg. (And no didn’t put weight on over Christmas! : -)
Hi again. Just been out to the garage and loaded up Zwift and all is back to normal thankfully! Logged in three times and each time all was good. Guessing just a glitch yesterday. I’d switched iPad off yesterday (I do this regularly in any case). Hope you find similar Philip- let us know. BW
Are you able to complete the manual spindown calibration process in the JetBlack app?
If not, contact JetBlack support.