Play Controller & KICKR Bike?

For Play + KICKR Bike owners who google their way to this thread in the future - welcome!

If you are struggling with the unpairing / simultaneous re-pairing of both KICKR steering and Play steering - the quickest solve is delete the knowndevices.xml file.

This file remembers what devices (power, controllable, cadence, heart rate, steering, etc) you’ve paired to in the past. Deleting it will clear the slate the next time you log in to Zwift.

PC / macOS how-to

  • Open the Documents\Zwift folder
  • Delete the knowndevices.xml file (this image is Windows Explorer, but it’s nearly identical in Mac Finder)
  • Restart Zwift.
  • Keep both KICKR steering and Play steering paired at all times.

iOS / AppleTV / Android how-to:
Mobile OSs are much more locked down security-wise and don’t allow you to delete one specific system file.

  • Uninstall Zwift, then re-install.
  • Start Zwift.
  • Keep both KICKR steering and Play steering paired at all times.
2 Likes