I have an issue that isn’t a major at the moment, just annoying, but may become a big issue in future, especially with steering, etc.
My companion app almost never goes in to game mode. It is definitely on the same wifi network as my PC (windows 10). I have mesh wifi and the signal is strong throughout the house. Everything is updated.
It’s been really strange because a couple of weeks ago it worked when I had decided to try the steering out. Since then it hasn’t worked at all. I have tried reinstalling the app, turning everything off and back on, different wifi networks (but always with both devices on the same one at the same time), switching off mobile data, going in to airplane mode and activating wifi after - nothing has worked.
I use a Kickr Core, Wahoo cadence sensor, Tickr Fit, and Climb while Zwifting - all connect with no issues.
There does seem to be a problem with my phone connecting to my PC via bluetooth. It will pair, but not connect, or connect for a couple of seconds and then go back to paired. A message on my phone says the device is too far away (within 3m so I think not) or that it is already connect to another device, even when no other devices are connected. On the occasions when the app has gone in to game mode I have never done anything to pair or connect the phone and PC via bluetooth so wondering if this is a red herring, or do they in fact need to be paired and connected for it to work? I’m not trying to bridge any of my devices via the app.
The main thing I’ve seen in all my searching for what is required is that they need to be on the same wifi network. But does there also need to be a bluetooth connection between the phone and pc? If there is I don’t know why it worked sometimes in the past as I’d never set it up.
Hoping someone can help!