Payment issues

Hi Zwifters

After almost 6 years of subscription, this month my bank seems to reject the zwift charge.

I have tried with 2 credit cards and paypal, and everytime I tried the cards got blocked.

zwift has just cancelled my subscription and I really do not know how to proceed…

Thank you in advanced.


You need to directly contact Zwift support. They are the only ones who can help with billing issues such as this.

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