Hello,
Can someone help me on this. im having an error message during my payment.
“An error has occurred sending your payment information to the gateway, please verify the information entered”
I entered the correct information required. but nothings help. Is there any issue with zwift internal payment gateway? i already emailed zwift support team and still waiting their response.
Thank you
yeah same problem here.
waiting for zwift support answer my ticket.
I’ve already tried 2 CCs from mobile or laptop still wont work.
hope zwift solve the issue and reply tickets
having the same problem. Chat support was not able to provide a solution.
I have tried 4 computers, 2 at home, 2 at work. I have tried 3 browsers Microsoft Edge, Firefox and Chrome. I have turned off firewall and anti-virus. I have tried from a cell phone.
I have reentered the billing information from a billing statement for the credit card, even though the only change to the card was a new expiration date and security code.
I have tried a different credit card.
I really do not think the problem is on my end at this point.
Has anyone who has had this problem found a solution? Please let me know
try using pay pal method. it works for me