Pausing membership - what happes to already paid subscription

Bugs and Support
1

On 9 March I paid my monthly membership fee for the period 9 March until 9 April. If I pause my membership today 11 March then do I get a reimbursement of the portion of my last payment for the period 11 March until 9 April (i.e. 28 days) for which I will not be using Zwift? or does the payment carry over to the period after when I have resumed my membership (so, for example, if I resume my membership again on, say, 20 April, my next payment will not be due until 28 days after 20 April)?

Thank you in advance for any useful feedback.

2

As I understand it, the pause doesn’t take effect until the end of the current subscription period, but I would certainly also appreciate a more definite answer.

Also, I guess there is no downside to simply selecting the maximum duration (8 weeks) and then just cancelling the pause sooner if so inclined?

3

Pausing is the same as cancellation in this regard afaik. I’ve just cancelled my subscription a couple of days ago because of the 8 week pause limit.

My currently paid subscription was valid for as long as I have already paid.

4