Pause or Freeze membership


(Magnus Vesterlund Norbergs (C)K) #1

How do i pause the membership. Will continue later this autumn.

 


(. TomH..) #2

Hi Magnus,

Simply log into your dashboard at www.zwift.com and navigate to Settings > Payments and scroll down to the ‘Cancel’ option.

In fact we have an FAQ for this one, please click HERE for more information.

Ride On!


(2 718281828459) #3

But cancelling isn’s the same as freezing is it? I’d like to pause my membership for the summer and unpause in, say September. Can I do this without losing my ride history etc?

Thanks, Edwin 


(Pierre ¶R Blanchette) #4

Yo did NOT answer the question which is How to SUSPEND (not cancel)


(Paul Allen) #5

Cancel and suspend do the same thing. If you want to rejoin after cancelling all of your stats and levels be be at the same point as when you left. A lot of users cancel their Zwift over the summer months and rejoin in the winter months without losing anything. Just make sure you use the same email address.