Part of my order didn’t ship

This is now my second post on here with zero help from Zwift. Paid for a Zwift ride. They did not ship the handle bar portion of the bike so it’s useless. Zwift will not provide me any reason why or an update on when the handle bars will arrive. The order shows as Fulfilled on their website. Total waste of $1600 it appears. What a terrible company

have you contacted support, this is just a community forum. email support@zwift.com

Yes I have

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Good Luck, I hope they respond soon!