Pairing Screen Crash Report

Bugs and Support
1

Hello, here is a clip of my crash for reference:

Sorry for the music and overlay, this was me setting up my stream

What is happening:
a) I Launch Zwift and have BOTH my Assioma duo pedals and my Elite Direto-XR AWAKE
b) The Assioma pedals AUTOMATICALLY jump into my power slot BEFORE clicking anything
c) I try to pair my trainer, however, it cannot pair until it pairs into POWER
d) I go to UNPAIR the pedals, but when I do my game FREEZES
e) No crash file is created in my directory

Is this known? Is there a fix?

The only way I circumvent this is by very quickly selecting ‘Search’ for the power source before the Assioma pedals automatically connect. There’s about a 2-4 second window I have most of the time.

Thanks

2

Although it’s slightly different to the recent issue that caused this can you follow the language fix to see if somehow that’s been causing it?

Failing that i suspect you might need to delete your XML files that handle device pairing.

3

ill give it a go tonight!

Just incase, where do I find these XML files in my game directory?

4

I have had this from time to time. I think you might be trying to do it all too quickly.

do you pair your pedals as cadence too? if so let them pair to both, wait for a bit and then unpair them and pair the trainer as power source and then controllable and then unpair the trainer from power and re-pair the pedals.

pairing bluetooth is a bit of a pain.

5

got it, ill try this too
thank you