Hi,
I 'm having trouble pairing my CycleOps Cadence sensor when starting Zwift. The app searches but doesn’t find it, I am able to pair my PowerTap Gen3 power meter and heart rate monitor without any issue. Can anyone provide any assistance?
Hi @ROBERT_BURSLEM, welcome to the Forums! I’m Francisco from Zwift Support.
Totally get how frustrating that can be—especially when everything else pairs up just fine. The CycleOps cadence sensor can be a bit picky depending on whether you’re trying to connect it via Bluetooth or ANT+.
If it’s Bluetooth, double-check that it’s not already paired to another app or device in the background (like your phone’s system settings), since that can block Zwift from seeing it.
Also, worth making sure the battery’s fresh—those sensors tend to ghost when the battery gets low, even if they light up. If you’re still stuck, this older thread has a few tips from folks using similar setups.
Let us know how it goes!
Thanks for the response. I will keep at it and will review the tips to see if I can make it work. I will keep you posted.
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