Able to Pair But Doesn't Transmit Power nor Cadence


(Cedric Castillo) #1

I have a CycleOps Powertap Pro+ and I’m able to pair (both Power Meter and Cadence) however both stays 0 Watts and 0 RPM.

I’m also using a Garmin ANT+ dongle, please help.


(Eric C. (Zwift HQ)) #2

Sorry for the delay in response, Cedric. We’ll get this sorted out. I created a ticket via this post for you.

Thanks!