Not Connecting Anymore


(Jake Sorensen ASIA) #1

After not riding on my trainer for 4 months (finally have time again!) I switched my Powertap Speed and Cadence sensor over to a different bike and it won’t pair with Zwift. I’ve never had issues with this before and rode all Winter. I have the USB extension cord for my ANT+ stick and all.

 

Could it need a new battery in the Powertap sensor? I’ve only had the sensor since December.


(Eric C. (Zwift HQ)) #2

HI Jake,

I would definitely try a new battery. The one that came with my C1 Chainrings died after 3 months. A replacement got it up-and-running again and it’s a good first-step towards troubleshooting the issue.