I’m having a similar issue with my older HP laptop. I would guess the issue isn’t necessarily the driver, but the laptop doesn’t support a high enough resolution to suit Zwift’s narrow requirements. Pretty frustrating.
Zwift doesn’t have ‘narrow requirements’, but it does require a modern GPU. If your laptop isn’t one released in the last few years, then Zwift probably won’t run acceptably well on it.
Hi Dave, can you tell me exactly where you’re seeing this error? I’m not even showing you’ve been able to run Zwift to the point of getting into the software yet.
Zwift runs on just about everything made in the last 5 years - no narrow requirements at all. Even machines just make for spreadsheets and webbrowsing these days can run Zwift, as long at the manufacturer has updated the drivers in the past few years.
having the same issue. Intel has not updated my graphics since 2012 and no updates are available. that said I run everything fine on it including 3D editing software. Seems to be no way to override and try it anyway.
This happens when I click the ‘ride’ option, then the message comes up, and zwift closes.
I submitted a ticket on this matter at Zwift support. Even though the support was very accommodating the final solution ended on a recommandation on buying af new computer.
Zwift requires certain features that have been ‘standard’ for 4-5 years. Unfortunately some vendors do not always keep their drivers up to date, and this is the result.
We’ve intentionally been very lenient on the features we require in order to make as many older machines compatible, but you must keep in mind Zwift is a modern 3D game and the year is 2017 - drivers from 2012 that are not going to be updated by the manufacturer means you’ll be running into issues here and there.
I am having the same issue. I run all kinds of internet cloud based 3D games on my laptop. I’ve updated my driver to the most recent version that Intel has available.