Not possible to print return label

I can not print my return label - it is a problem of Zwift - no chance to contact somebody - I do not get any support by Zwift - this I do not expect - really unhappy - what should I do?

Hi @Roger_Rabbit5, welcome to the forums!
I’m Fernanda, from Zwift.

Let me apologize for the delayed response, I already located your ticket and answered back via email with your shipping label and steps to complete the return.

Please take a look at your inbox!

2 Likes

Hi Fernanda,

I do not get any shipping label via email!

Mit freundlichen GrĂĽĂźen / With best regards
Roger Rapp

MELTEC Industrieofenbau GmbH
Josef Haas StraĂźe 6
A -4655 Vorchdorf
Telefon: +43 (0) 7614 / 51990-0
Telefax: +43 (0) 7614 / 51990-25
E-Mail: rapp@meltec.at
Web: www.meltec.at

Hi Fernanda,

I do not get any email with shipping document.
I stiil cannot print label – when I push “print label” buttom, nothing happens!
I really need your help!

BR - Roger

Hi Fernanda,

I do not get any email with shipping document.

I stiil cannot print label – when I push “print label” buttom, nothing happens – I really need your help!!!

BR - Roger

I can not print my return label - it is a problem of Zwift - no chance to contact somebody - I do not get any support by Zwift - this I do not expect - really unhappy - what should I do?

No reaction from your side - no serious business practice - I am disappointed with Zwift

I have to do in contact to my email provider to get your mail out of spam order.
Never had have tis problem before,

So your team gave me necessary support and send label as pdf - file.
I apologize for my false accusations. But it is difficult to get your mails and it will be helpful to get any information about it!

Best regards
Roger