@evan-zwift I hope you can assist. I can see on iPhone 16 I have video settings set enabled but when on ATV I don’t have video settings as an option in settings tab. Also no film icon when in a ride on bar! Any thoughts ?
Hi @Russ_Graham_BRT_Lead, welcome to Forums! I’m Francisco from Zwift Support.
I really love the video screenshot feature because it lets me capture some of the cool milestones I’ve hit in the game. I appreciate you bringing that up!
I checked out your account, and I see that on your iPhone, you’ve got game version 1.84.0, which is the latest one. But when you logged out on your Apple TV on February 25, 2024, you were on version 1.83.2. Mind giving it a shot and updating the game on your Apple TV to see how it looks?
Checked what this new release included here: Game Update v 1.84 February 2025.
Keep an eye on this article: Taking Screenshots and Capturing Video in Zwift for compatibility topics.
Requirements:
Apple TV 4K (2nd generation).
Apple TV 4K (3rd generation).
Video capture is not available on Apple TV HD (4th generation).
Which model of ATV do you have? Not all ATV models support video screenshots.
Hi all thanks for reply. I’ve not had video ever, after I was on earlier last thing I did was do the update to 1.84 but still nothing.
I have looked the info of my AT. And it says model A1842 (32gb).
This is all I use the ATV for.
1 Like
A1842 is the Apple TV 4K (1st generation) and does not support video capture.
1 Like
Thanks for keeping me posted!
I found it! That model is the Apple TV 4K (1st generation) based on the Apple website: Identify your Apple TV model. If you filter the model number, you’ll be able to find it.
Hi Henrik,
Well that would explain it then. I need a newer ATV.
Thanks all.
1 Like