All activity now not uploading to Strava just stopped uploading and can’t speak to swift support??
Welcome to Zwift forums. Shuji at Zwift HQ here. I peeped at your server logs and see a couple things that might be interfering with your session uploads.
I see several times when you log in to the game app from an iPhone 14 without ending the session with a save-and-exit (or a trash-and exit). The expected workflow is to log in, do a ride, then save (or trash) your session before the next log in.
Are you just swiping the app into the background to end your session? The app remains running in the background, and the server doesn’t can’t tell if you wanted to do that or not.
The second unusual thing is that your username in game has an email address for your race club in it. Putting that type of text string that machines recognize as an email address isn’t a good idea. Please change that on your Zwift profile web page.
Similar issue here. Yesterday zwift stopped auto uploading to Strava. Same thing happened today. Weird thing is the two rides I manually uploaded are showing identical relative effort scores in Strava even though the HR data is included and different. The relative effort scores are artificially low compared to my historical results. I don’t remember this being an issue the last time I had to upload a Zwift fit file but that was a couple of years ago. Has Zwift changed anything in their fit files?
I’ve reestablished the connection so we’ll see what happens tomorrow.
This is exactly what’s happening to me and swift say it’s my username that’s either a problem or it’s me not saving the ride correctly I’m confused I’m doing exactly what I been doing for months no different funny how it ya all started since last update or around this time swift I can’t speak to and none of my friends can point me in same direction lastly I don’t want to keep uploading fir files every time I race I have no idear what to do but atleast it’s not just me others are experiencing the same issue so it must be a swift companion or Strava issue and it’s not us ! Thanks for your reply buddy if I find out what’s happening il post it back to you any one else having this problem?