New Kickr Issues

I’ve got a new Replacement Kickr and my Mac (Mojave) can’t seem to recognise the cadence or heart rate monitor, unless I run it through the companion app and then the cadence power ratio is wrong. (I’m killing myself and going nowhere!)
Could Zwift power be a problem? Or should I delete and start again?

Does the replacement Kickr have the latest firmware?

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Yes, I updated it straight away.

Sounds like your sensors might be paired to your phone and not your computer

Thanks, after disconnecting all sensors from the wahoo app, removing batteries on the heart monitors and using the Ant+ & Bluetooth it connected!

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