New Kickr Bike V2 Power Reset

Bugs and Support
1

My new Wahoo Kickr Bike (WKB) V2 is putting out less power than my old WKB V1. Like 1.0w/kg for 5 minutes and probably more for 20 minutes. Way slower than the old one which is why I upgraded. I’ve been getting some push back insinuating the V1 was something of a cheat code and lo&behold, that’s the case. My ZRS is currently at 615 with my 5 minute at 4.5w/kg. This puts me in Pen B for most of the races. I rode the Tiny Races this morning and got spat out the back at the first punch. Literally could not hang at all which is odd because I’ve always been in the mix in those races.

I would like to get my power numbers reset to match up with what the V2 is putting down. What is the process for this? I got nowhere with the Zwift chat support. Thanks in advance for your help.

2

Write to zwiftpower@zwift.com and ask them to archive your result with Kickr V1 to OLD Results on Zwiftpower and reset your zwift.com power curve from the date of the change.

3

Thank you Dejan. I’ll do that right away. I got totally shelled this morning on the WEDU Suffer ride. It’s amazing how different this trainer is compared to the old one. Obviously there was some kind of anomaly…