New user here and I cannot figure out this problem (yes, I’ve researched it for the past three days). My Zwift account page shows no activities. I can see my activity on the app and the companion app, but nothing on the my Zwift page. I’m needing the data so I can manually upload to Strava because that isn’t working either.
I’m using IOS (iPad) for my rides and I’ve tried to tap the Zwift icon 3 times which loads the FIT files, but when I try to email them - it won’t work (icon in the upper right).
I’ve connected Strava and disconnected Strava, logged in and logged out of everything - but nothing is working. I’ve tried to call Support but that’s fruitless, so I’m open to any suggestions.
Thank you!