Newbie activity not showing

HI, Signed up today and did the intro ride. The distance and time are showing on my totals in profile but I don’t have anything in my activity view. The fit files are present on my Mac and I’ve been able to upload to Strava manually. I notice there is always a file left even though I ended the ride and it showed me my power and heart rate zones etc. I’ve just started a ride (didn’t do anything on it) and ended it hoping it would sort itself out, but still left with the inProgress file. Please let me know what I’m doing wrong. Thanks