My kicker jammed

Last night did update on my wahoo kicker using my phone app but after 1 rotation of the pedal the resistance becomes so hard can’t rotate the pedal  has anyone any ideas how to get me going again.

Do you know what version of the KICKR you have?  Does it have red and blue lights to indicate connection on it?   Was it fine until you connected to Zwift, and then it locked up?

Wahoo kickr did firmware update on i phone the the problem started tried everything but nothing works funny thing if you spin down it doesn’t happen 

Sorry Jon Wahoo Kickr smart trainer version 1

Hi Nathan, no expert, just trying to help.

When unplugged what happens with your KickR?

same test when plugged in?

Do you have the Wahoo utility?

What version firmware for the KickR?