My avatar will not move


(Paula Elum) #1

I am new. Got all set up but the avatar will not move when when i am on the bike pedaling.



(Paul Allen) #2

What trainer are you using?
What device are you using to run the Zwift app (iOS, PC, Mac, AppleTV, or Android)?
More info is needed to better assist you.

(Paula Elum) #3

Hi Paul,

I am using a mac computer.

As far as equipment:

Trainer: Elite Novo Force.
Sensors: Wahoo TICKR, Wahoo CADENCE RPM, Wahoo Speed RPM (this one I did not connect).

Thank you,


(Steve Ellis) #4


The Speed sensor is the most important one to connect.