My avatar is not moving, watts are staying at 0, rpm OK

Bugs and Support
1

Hello,

I just bought a elite suito and I have a dongle ant+.
The suito is connected to zwift (green led) and is 3 meters away from the computer and the ant+ dongle.
When I want to go for a ride my avatar is not moving , watts are staying at 0 but RPM is working.

Can you help me?

Regards,

Damien

2

Buy a USB extension cable and put the ANT+ dongle more near to your trainer.

Have you connected Power with ANT+ or ANT+ FE-C?
Use ANT+ FE-C for both power and controllable.

3

Can you show us a screenshot of your Pairing screen while you are pedaling.

1 Like
4

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Le mar. 7 avr. 2020 à 14:32, Paul via Zwift Forums gozwift@discoursemail.com a écrit :

5

Hello Ben, when im starting Zwift it tells me that power, cadence and controllable is connected.

How do you do to use Ant+ FE-C?

I bought an usb extension cable I will receive it on friday normally.
By the way I tried Bkool and it s working.
Thanks again for your help,

Damien

6

I would like to see the Zwift Pairing Screen (the screen where you connect your sensors) while you are pedaling.

7

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Le mar. 7 avr. 2020 à 18:02, Damien Lemercier a écrit :

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8

Change all connections to the FE-C option.

1 Like
9

How do you change connections to FE-C option?

Thanks again

10

Use the orange button under each section, unpair and then search for the ANT+ FE-C option.

2 Likes
11

I tried this morning with the FE-C option and it’s working now!!

Thanks everyone for your help!!

2 Likes