this is getting beyond a joke now with their incompetence, an email sent out this morning containing the emails of a lot of users, I’m assuming it is captains/managers as it was addresses to our team manager and I’ll guess whoever sent it doesn’t know how to use mailchimp correctly for mailing lists.
Is ZHQ going to do anything about taking over the series completely and running it in house rather than out sourcing to a 3rd party after yet another data breach from them? This is the 2nd data breach now in less than 12 months and quite frankly i’m disturbed this sort of thing is going on and ZHQ is not doing anything about it especially after the last time or am i going to get maintenanced again for bringing this up?
Maybe Zwift should bring it under their wing and use CE since this might (eventually) become the default until a points system is (eventually) introduced.
It went to all ZRL team members by the look of it in batches of 500 users at a time so about 16000 people.
I assume they are working through the various GDPR hoops they should be following now and we’ll get a further update on how it was able to happen and steps they have taken to prevent it in future.
Never mind data protection laws if i was ZHQ the above would be the minimum i’d be asking WTRL.
I’m not a captain/manager (though I have been in the past) and I got the email. Of course it’s entirely on-brand that they would keep my data long after it’s appropriate.
Come on now guys, this is really unfair. One of them claims to be a billion dollar corporation, the other one assured us they don’t make mistakes. I think highlighting these issues is not playing fair.
Lets be honest here, no one could have predicted that a company that previously had data protection issues would repeat the same issue in quite a short space of time down the road.
Lucky we got professional 3rd parties in running the biggest event on zwift - Think about the issues a cowboy outfit would run in to.
yeah I don’t think they reinstated anyone that got maintenanced back to the Facebook page and because its Facebook zwift cant/wont do anything about it
are zwift going to comment on this new data breach at all?
being a non-eu company probably nothing and very hard to enforce. Zwift on the other hand have EU/Uk presence to should be concerned that all their 3rd parties are following GDPR rules where possible.
it’s a stupid breach and a completely avoidable one too but i doubt anyone is lifting a finger for 16k email addresses, it’s not worth enough money to anyone, both lawyers and criminals. zwift HQ should probably assign someone who knows what the ■■■■ they’re doing to ZRL’s data management team asap however
