I have sent a few emails to support over a week ago but as yet have not heard anything so I thought I would post here. I raced last Tuesday in WTRL as usual, no issues. Around 5 hours after the event my ZP data was flagged as sticky. I didn’t know what that was until I read about it, and now I do.
Looking at the data trace I could see my usual spikes in effort but there were flats and drops which didn’t look right, hence the flag; no arguments there from me. Since then I have updated smart bike crank firmware and performed a test ride, FTP test and also raced last night. The same peaks are there but the flats and drops are gone, so the data looks clean, problem solved. However…as a result of the erroneous data I was upgraded to CAT A. As such I am now having to ride in A in what I believe is a CAT to high for me. I have been closing in on A as I have been getting stronger, but am not quite there yet. I asked support to please remove the activity with the error so my CAT will return to B. Not heard anything at all so hoping a post here will help. I can post a link to the event or whatever else is needed. Really keen to resolve this as I cannot race with the team I am captain of until its sorted.